Contact areaContact area Contact area
Service-Telephone
03641-679 0
Our Sort code and BIC
Sort code83053030
BICHELADEF1JEN

Contact

Always here for you

Contact

Always here for you

Our online banking service is available 24/7. However, there are also a number of other ways to get in touch with your Sparkasse.

How can we help?

Have you checked whether the answer to your question is covered by our Service Centre help section?

Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.

Your local Sparkasse

Find directions to your local Sparkasse.

Making an appointment

Make an appointment to talk to one of our advisors in-person at our branch.

Contact form

Send us a message by email and we’ll get back to you as quickly as possible.

24/7 emergency hotline for reporting lost or stolen cards

24/7 emergency hotline for reporting lost or stolen cards – in Germany

116 116*

Mon-Sun: 00:00 - 24:00

Emergency hotline for reporting lost or stolen cards – International

+49 30 4050-4050**

Mon-Sun: 00:00 - 24:00

* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply

All other telephone numbers at a glance

Online banking hotline*

0123 3456789-100

Mon-Sun: 00:00 - 24:00

* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.

Our address and bank details

Address: Sparkasse Jena-Saale-Holzland
Ludwig-Weimar-Gasse 5
07743 Jena
E-mail : info@s-jena.de
Fax*: 03641-679 999 000
Postal address: Sparkasse Jena-Saale-Holzland


Sort code: 83053030
BIC: HELADEF1JEN

* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.

Address: Sparkasse Jena-Saale-Holzland
Ludwig-Weimar-Gasse 5
07743 Jena
Postal address: Sparkasse Jena-Saale-Holzland


Telephone*: 03641-679 0
Fax*: 03641-679 999 000
Online banking hotline*: 03641-679 0
E-mail: info@s-jena.de
Sort code: 83053030
BIC: HELADEF1JEN

* Calls from a German landline are charged at Euro 0.20 each. Calls from mobile phones are charged at no more than Euro 0.60 each.

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